EVgo: No Third-Party Adapters or EV Conversions Allowed

Understanding EVgo's Charging Station Policy

EVgo operates a network of fast-charging stations designed for a safe and reliable charging experience. To maintain this standard, and ensure the safety and functionality of our equipment, we have a strict policy prohibiting the use of third-party adapters and charging of electric vehicles (EVs) that have undergone unauthorized conversions.

Why No Third-Party Adapters?

Using third-party adapters can lead to several problems, including:

• Safety Hazards: Improperly designed or installed adapters can create electrical hazards, potentially causing damage to your vehicle, the charging station, or even injury.
• Charging Inconsistencies: Third-party adapters may not properly communicate with the charging station, leading to incomplete or failed charging attempts.
• Warranty Issues: Using unauthorized adapters may void your vehicle's warranty or the warranty on EVgo's charging equipment.
• System Malfunctions: Adapters can cause malfunctions in the charging station, potentially impacting other users.

Why No EV Conversions?

Similarly, charging EVs with unauthorized conversions presents significant risks:

• Safety Concerns: Improperly converted EVs might have compromised electrical systems, increasing the risk of fire or electrical shock.
• Compatibility Issues: Converted EVs may not be compatible with EVgo's charging systems, leading to charging failures or damage.
• Liability Concerns: EVgo cannot guarantee the safety and reliability of charging converted vehicles.

What to Do if You Have Questions

If you have any questions about EVgo's charging policies or compatible vehicles, please contact our customer support team. We're here to help you have a safe and efficient charging experience.